ThE Fix IT Co-Operative Anti-Spam Policy

The FixIT Co-Operative ("FixIT") is a trading name of Plan B Digital Limited.

What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose. 

FixIT has a zero-tolerance spam policy.

Automated spam filtering

FixIT’s messaging systems automatically scan all incoming email [and other] messages, and filter-out messages that appear to be spam. 

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by FixIT’s systems.  If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

Permission-Based Marketing

FixIT may send Emails to individuals with whom they have an existing relationship or who have expressly indicated through an opt-in process that they want to receive Email communication. 

Unsubscribing from FixIt Emails

Each Email sent through FixIT's Email system contains an easy and automated way to unsubscribe from receiving Emails from the sender. You may also change your expressed interests at any time. If you wish to unsubscribe or change your interests, simply follow the instructions at the bottom of any Email. If you have received an unwanted Email sent by FixIt's Email system, please forward a copy of the Email with your comments to This email address is being protected from spambots. You need JavaScript enabled to view it. or contact us using the details at the bottom of the page.

Receipt of Unwanted Messages from FixIT

In the unlikely event that you receive any message from FixIT or sent using FixIt’s systems that may be considered to be spam, please contact FixIT  using the details below and the matter will be investigated.

Changes to this policy

FixIt may amend this policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this anti-spam policy, please contact FixIT using the details set out below:

Plan B Digital Limited
Kemp House,
Blackburn Road
W10 6XJ
T: 03330 112871
E: This email address is being protected from spambots. You need JavaScript enabled to view it.

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